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1 Do the query rates for SNS include all queries?

The number of queries for SNS statistics (and when assessing for pricing this service) include all types of queries: success, referral, nxrrset, nxdomain, recursion failure etc.

2 What is SNS@ISC? What value does it provide to whom?

SNS@ISC is an Internet service that makes your website be much more reliably available to its visitors. If you need people to be able to access your site quickly and reliably, two things must happen: their computer needs to find your site quickly, and then…